Secure Concierge Access
Sign In or Create Your Portal
Use the same email connected to your Zoom Rugs estimate, invoice, pickup, or customer record.
Existing Client
Access invoices, estimates, rug photos, service history, payments, and tracking.
Demo: use client@zoomrugs.com to preview active customer access.
New Client
Create a concierge profile, upload rug photos, and request your first estimate.
Active Client Dashboard
Welcome Back, Gaurav Sharma
Your current rug project, invoices, photos, and pickup details are available below.
Current Projects
2
Cleaning + restoration
Open Invoice
$807.36
Secure payment link ready
Rug Photos
18
Before, process, after
Next Delivery
Fri
10:00 AM – 12:00 PM
Project Timeline
Picked Up
White-glove pickup completed in Menlo Park.
Expert Inspection
Fiber, dye stability, fringe, and foundation reviewed.
Deep Dusting
Embedded dry soil removed before hand washing.
Hand Washing
Controlled wash completed for wool Persian rug.
Final Grooming
Pending final detail check and delivery preparation.
Ready for Delivery
Delivery confirmation will appear here.
Payment Center
Personal Concierge
Need to reschedule delivery, approve repair, or send more rug photos? Message our team directly.
Open MessagesCollection Management
Rug Passport™
Every rug can receive its own private profile with service history, photographs, care notes, and future recommendations.
Rug #ZR-241
Persian Tabriz
9x12 • Wool • Cleaning + fringe securing • Next recommended cleaning: Spring 2027
Rug #ZR-242
Vintage Turkish
8x10 • Wool • Deep dusting + hand wash • Before/after photos available
Rug #ZR-243
Moroccan Wool
10x14 • Protection treatment requested • Delivery scheduling pending
New Client Access
Limited Access Until Your First Project Begins
New clients can request service, upload photos, and speak with our concierge. Full portal access becomes active after Zoom Rugs creates an estimate, invoice, pickup request, work order, or customer record connected to your email.
Request Concierge Assistance
Concierge Messaging
Speak With Zoom Rugs
Use your portal to ask about current projects, reschedule pickup or delivery, approve repair work, send photos, or request emergency assistance.
- • Reschedule pickup or delivery
- • Approve estimates and repair recommendations
- • Send rug photos
- • Request pet accident or water damage help
Visit / Contact
Zoom Rugs Services LLC
White-Glove Portal